How it works

Stores by is simple and easy way to order local products online. Enjoy the variety of unique products that can be delivered to your home or office.

Brand new way of retailing

Stores by is the first and only platform that allows you to create a digital catalogue and gives you direct communication with your customers, without any commission for online ordering.

  • Brand loyalty, simplified - With Stores, you'll build brand loyalty easier and faster with higher conversion rates. You also offer delivery or pickup options!
  • Experience better customer service - Stores takes care of everything to ensure your customers are in good hands. No more headaches over logistics - just focus on what you do best!
  • Online orders made easy - Store's interface is simple, clean and intuitive. Spend less time on the backend and more time with your customer.

Just a few taps away

Stores by lets you sell and deliver your products to your customers, without too much hassle. By making use of WhatsApp, Stores is available on both iOS and Android devices and is designed to be easy-to-use and intuitive.

You choose the price for your products

Stores by offers you a platform to create a digital catalogue of your products with no commission fee on online orders. You can also offer delivery or pickup options as well as provide information about the quantity, size, weight, and other essential details of your products.

Your customers just need to WhatsApp you

With Stores, you can send all the necessary information on your product directly to customers who have WhatsApp installed on their phones. This makes it easier for them to place online orders with a few simple taps. (It's secure too!)


Here is how the Stores works:

1.. Create a store

Sign up to Stores by to create your unique store. Add your business details, add your logo and upload an image of your store. Add your WhatsApp number to start receiving orders from your store.

Each store has its own unique address. Share this address with your customers on social media pages, or print the unique QR and display this in your physical store.


2. Create a catalogue

Start adding your products to your catalogue. The simple, intuitive interface is easy to navigate, You can even add product variants and combinations and minimum order quanties.


3. Set your Store Options

You have the options to deliver to certain areas close to you (and set a delivery fee for this), or have your customers come in to collect their order. If you use Payfast, Stripe or Mollie, your can configure these payment options for your Store. If not, you can arrange for payment in Cash or EFT with your customer.


Offer the Best customer service

Stores by is a digital store for your WhatsApp. Here, you give customers the convenience of ordering from their phone at anytime and from anywhere.
  • Convenient and accessible - Stores by is the first digital store for WhatsApp. Your customers can easily order from their phone in just a few taps! Best of all? No commission fee.
  • Easy to use and manage - With our easy-to-use interface, you can set up your online store in minutes or simply reply to orders with a click of a button. It's so easy!


Heres how the customer interaction works:


1. Choose a Product:

Your customers will choose a product from the displayed catalogue in your Store. If there is an option to add products, varieties, or extras, you will be asked for your choice right after you click on the product. Their order will be displayed on the right side of the page (in the cart)..


2. Finishing their order and choose the type of payment:

When they complete the order with your Store, they click on "Buy". The only thing they need to add is their address and choose the type of payment as they follow the instructions on the page..They can also choose if they want the product delivered to them, or if they want to pick it up from your store.


3. Delivery/Pickup:

You will receive WhatsApp as confirmation for your order and information about the delivery or pick up time. If there are any questions, you can talk to the customer directly on WhatsApp.



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